Enhancing the crew experience
API knows that crew members are an airline’s most important assets. So naturally, it’s important for you to protect their quality of life while away from base. Our CrewCare system is a valuable online tool that’s designed to help you do just that. With CrewCare, crew members have easy access to useful accommodation information. They’re also able to provide feedback on those accommodations and any issue that might arise. For airline management, CrewCare gives them a powerful tool for tracking, managing and reporting on these issues.
For the crew members, CrewCare provides:
• General hotel and local area information, as well as available benefits and
• An avenue to voice feedback on their layover experience.
• Online leisure booking at specially-negotiated rates.
For the airline, CrewCare provides:
• Centralized tracking of all hotel contracts.
• Complete auditing, tracking and resolution of all crew member feedback(by category and severity level)
• Monitored and supervised by a dedicated API account manager.